NEAONET Privacy Policy

Neaonet Technology services Pvt. Ltd.

Privacy Policy

This Privacy Policy describes the types of personal information we collect and how we use that information. It also describes the choices available to you regarding our use of your personal information and how you can access, update, and restrict our use of your information. By accessing our website at www.neatechglobal.com(the “Website”), you signify that you have read this Privacy Policy, and you expressly consent to our collection, use, disclosure, storage and protection of your personal information as described in this Privacy Policy.

The field staff of the Company

At the field level, the Branch manager, Area manager and Divisional manager make surprise visits to the centres/villages and verify the operations with the clients. The clients have access to these higher-level staff to highlight and discuss their issues/grievances, if any. The senior staff at field level has been empowered to take certain actions/decisions to address the needs/issues of the clients immediately.  the company provides micro-Insurance, Banking Hardware, Company Registration/ Electric vehicles and others financial solutions to individuals

Who We Are Neaonet technology services pvt ltd. (together with its subsidiaries — This (neatechglobal.com)

Website brings together several of Neaonet technology services pvt ltd. product/services lines. We recommend you review the privacy statements of the other parties with which you interact. This privacy statement governs information we collect from you when you use this Website.

This privacy policy will be applicable to customers/users that visit, use or interact with us through the online channels listed below.

• Our website
• Electronic communications (E-mailers / SMS) from us
• Digital Advertising Campaigns
• Products and Services through the online lead forms and questionnaires.

COLLECTION AND DISCLOSURE OF INFORMATION

We limit the collection and use of customer information only on a need-to-know basis to offer better products and services to you. We may gather information such as device & phone number information to provide you with better services and for you to avail a range of offers. We may use the information for customer verification, provision of products and services, for personalization of products or services, marketing or promotion of our financial services or related products or that of our associates and affiliates or for any other purpose that will help us in providing you better services.

We undertake not to disclose the information provided by you to any person, unless such action is necessary:

• For us to provide you services or to enable the completion/compilation of a transaction, credit reporting, or the same is necessary or required pursuant to applicable norms or pursuant to the terms and conditions applicable to such information as agreed to with Neaonet Technolgy services Pvt. Ltd.
• For us to conform to legal requirements or comply with any legal or regulatory process or any Government/court/other relevant authority/ directions/orders;
• We may share Personal Information with Neaonet Technology services Pvt. Ltd. subsidiaries or Business Partners to carry out transactions you request, to make our business more responsive to your needs, to provide you with information about Neaonet technology services Pvt. Ltd.  branded products and services, or for research and analysis.
• For us to enforce the terms and conditions of the products or services availed by customers. You shall not hold us liable for use or disclosure of information for the aforementioned purposes or in terms of any other agreements with you. Neaonet Technology services Pvt. Ltd. is not responsible for any information practices employed by web sites linked with our web site. Generally, links to non- Neaonet technology services Pvt. Ltd. web sites are provided solely as pointers to information on topics that may be useful to users of Neaonet technology services Pvt. Ltd. web site.

Protection of Information:

The information made available to us will be secure and inaccessible to any unauthorized party. The security of our customer’s information is our paramount concern. When the customer inputs any personal or other information, it gets collected through our server(s) in our database(s). Other information accessed by us is also safely collected in our database(s). Our database is password protected and access to which is available only after passing through the various safety controls.

Additional Information:

We may contact our customers from time to time in order to gauge the customer’s overall experience in using our online channels. This process is for the improvement of the quality of our services as per the demands and requests of the customers. We may also notify our customers through promotional alerts about our products and services.

Social Media Features

This Website includes social media features, including Facebook “Like” button and Twitter/LinkedIn “Follow” button. These features may collect your IP address, which page you are visiting on This Website, and may set a cookie to enable the Feature to function properly. Social media features are either hosted by a third party or hosted directly on This Website. Your interactions with these features

SECURITY

1. We are committed to ensuring that the User’s Personal Information is secure. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of the User's Personal Information, username, password, transaction information, and data stored in our Services.
2. When a User uses services and products offered by us through the Services, the Personal Information shared by the User is visible to the other users and can be read, collected, or used by them. The User is responsible for the Personal Information User chooses to submit in these instances. For example, if the User lists his/her name and email address in a blog/forum posting, that information is public. Users are requested to take care when using these features. YOUR RIGHTS

Your Rights

You can any time revoke/ withdraw Your consent that You have given to Us for the collection and use of the Personal Information and non-personal information by submitting a request at info@neatechglobal.com, However, this right is limited in some situations, such as where we are legally or otherwise bound to process or retain your Personal Information and non-personal information.

Note

Please note that this may also affect our ability to process or enable your Personal Information and non-personal information and may therefore lead to the discontinuation of the Services for which this Personal Information and non-personal information was being used for, at our sole discretion. Please note that you do not have an unqualified right under applicable laws for deletion of your Personal Information and non-personal information. Upon Your request, you may review, correct or rectify the inaccurate Personal Information that is stored with Us.

Contact Us

If you would like to ask about, make a request relating to, or complain about how We process your information, please contact or email Our grievance officer, at one of the addresses below. Our grievance officer will attempt to expeditiously redress your grievances.

For any request, complain, feedback or grievances, please contact:

Grievance Department

Neaonet Technolgy Services Private Limited, Bharti Villa, Gewal Bigha more Gaya, Bihar (India)-823001.

Email Id: Info@neatechglobal.com

Governing Law and Dispute Resolution

Except as otherwise described, all content availed by the use of the Platform are made available only to facilitate the Users. NEAONET controls and operates the Platform and Services and makes no representation that the contents and Services are appropriate or available for use in other locations. If you use the Services from a location other than the location where the Platform and Services are controlled and operated, you are responsible for compliance with applicable local laws.

This Privacy Policy shall be governed by and shall be construed in accordance with the laws of India. All disputes relating to this Policy shall be subject to the exclusive jurisdiction of the courts at Gaya India.

“I hereby agree and permit the Bank to use my personal information (including sensitive personal data) and to share the same with statutory/regulatory/law enforcement authorities and payment networks, for monitoring and/or reporting purposes.”

 HOW WE USE COOKIE

1. A cookie is a small file that asks permission to be placed on the User’s desktop/laptop/mobile device's memory drive. Once the User agrees, the file is added and the cookie helps analyse web traffic. Cookies allow Services to respond to the User as an individual. The Services can tailor its operations to the User’s needs, likes, and dislikes by gathering and remembering information about the User’s preferences.
2. Cookies help us better understand User’s behaviour, and tell us which parts of the Services Users have visited, and facilitates and measure the effectiveness of products and services offered by us. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that internet protocol (IP) addresses or similar identifiers are considered Personal Information by local law, we also treat these identifiers as Personal Information.
3. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our Services in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
4. Overall, cookies help us provide Users with a better experience of the Services, by enabling us to monitor which pages Users find useful and which the Users do not. A cookie in no way gives us access to the User’s desktop/laptop/mobile device or any information about the User, other than the data a User chooses to share with us.
5. A User can choose to accept or decline cookies. Most web browsers automatically accept cookies, but a User can usually modify its browser setting to decline cookies if the user prefers. This may prevent the User from taking full advantage of the Services.